- quality management systems for
- social care
- domiciliary care services
- care homes for older people
- children's homes
- care homes for people with learning disabilities
- care homes for people with mental health disorders
- care homes for people with drug and alcohol misuse problems
- sheltered housing and support services for dependent people
- day care services for older people
- nurses agencies
- quality management systems for
- early years
- children's day nurseries
- childminding services
Sheltered Housing Schemes & Support Services for Dependent People
Managing Quality in Healthcare Services
This System is marketed under the VistaPointTM brand name and is designed for Sheltered Housing Schemes and to assure conformance to related standards such as the Supporting People initiative.
The System addresses the business of a Scheme offering Sheltered Housing and / or Support Services as four modules, and this forms the structure of the main manuals. Depending upon requirements these modules are:
- Business Management
- Quality Systems Management
- A - Management of Tenant Welfare and Support
B - "Supporting People" - Management of Services - Health & Safety Management
The System consists of a series of manuals which can be taken singly or as a set. The manuals are supplied as hard copies and on an interactive CD-ROM in Microsoft Word format to enable you to quickly and easily customise the system to suit your needs. The Quality Self-Assessment Manual contains cross-references to the Core and Supplementary Service Objectives of the Supporting People Quality Assurance Framework. Manuals and costs are as follows:
- Quality Self-Assessment Manual
(The cost is £235 + £5 p&p) - Policy Manual
(The cost is £225 + £5 p&p) - Forms Library
(The cost is £215 +£5 p&p)
These 3 basic Manuals are available as a set at an inclusive price of £615.
If you would like more information please click on the relevant links below to download some examples.
Manuals in PDF format will normally open in your browser - if you want to open them offline right click and select "Save Target As...."
FORMS LIBRARY - Form No 4-10 - Scheme Maintenance Audit; page 1 of 3
Sample Form linked to a Policy.
FORMS LIBRARY - Forms Index page 1
Forms relating to Business Management at the Scheme.
FORMS LIBRARY - Forms Index page 2
Forms relating to Quality Systems Management at the Scheme.
FORMS LIBRARY - Forms Index page 3
Forms relating to Management of Tenant Welfare & Support at the Scheme.
FORMS LIBRARY - Forms Index page 4
Forms relating to Management of Health & Safety at the Scheme.
POLICY MANUAL - Policy Index page 1
Policies relating to Business Management at the Scheme.
POLICY MANUAL - Policy Index page 2
Policies relating to Management of Quality Systems at the Scheme.
POLICY MANUAL - Policy Index page 3
Policies relating to Management of Tenant Welfare & Support at the Scheme.
POLICY MANUAL - Policy Index page 4
Policies relating to Management of Health & Safety at the Scheme.
POLICY MANUAL - Policy No 104 - Rents and Arrears
Sample Policy
QUALITY SELF-ASSESSMENT MANUAL - Contents page 2
Summary of VistaPoint System for Sheltered Housing & Support Services for Dependent People.
QUALITY SELF-ASSESSMENT MANUAL - Contents page 3
Summary of VisatPoint System for Sheltered Housing & Support Services for Dependent People.
QUALITY SELF-ASSESSMENT MANUAL - Sample page
Sample page from Audit Schedule - Sec 3A-4 - The Tenant's Environment & Accommodation, page 2 of 3
If you need to download and install Acrobat Reader in order to open PDF files, you can do so by clicking the image below:
