Policies for Care Homes for Older People
Contains model policies in 4 groups:
Business Management - covers administration, staffing, recruitment, training, record-keeping etc.
Continuous Quality Improvement - covers key quality policies, quality auditing, feedback from service users, handling complaints etc. Also contains model Statement of Purpose.
Looking After the Service User - covers needs assessments, care planning, on-going care management through to end of residency. Also contains model Service User's Guide.
Health & Safety - covers all Health & Safety policies needed for occupational health and safety, infection control, environmental safety and security etc. Includes the latest Fire Safety and Food Hygiene Regulations.
Links directly to the Forms Library. (Go back to Quality Self-Assessment Manual).
Scroll down to Downloadable Examples below for a full index of all policies contained in each of the 4 sections of the Policy Manual, and some examples:
Downloadable Examples
POLICY INDEX - Mod 1 - Business Management (page 1 of 1)
POLICY INDEX - Mod 2 - Continuous Quality Improvement (page 1 of 1)
POLICY INDEX - Mod 3 - Looking After the Service User (page 1 of 2)
POLICY INDEX - Mod 3 - Looking After the Service User (page 2 of 2)
POLICY INDEX - Mod 4 - Health & Safety Management (page 1 of 2)
POLICY INDEX - Mod 4 - Health & Safety Management (page 2 of 2)
Sample Policy No 117 - Control of Records (page 1 of 1)
Sample Policy No 125 - Communications Policy (page 1 of 2)
Sample Policy No 210 - Monitoring Service User Feedback on Care Service Quality (page 1 of 1)
Sample Policy No 301 - Baseline Assessment of Needs - Service User (page 1 of 2)
Sample Policy No 344 - Handling Challenging Behaviour - General Policy (page 3 of 5)
Sample Policy No 480 - Food Allergies, Intolerances & Restrictions (page 1 of 2)

