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Care Homes - SOCIAL AND HEALTH CARE SERVICES
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Support Services - EARLY YEARS SETTINGS
Childcare Services - UNDER DEVELOPMENT
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Policies for Sheltered Housing and Support Services for Dependent People
Contains model policies in 4 groups:
Business Management - covers Scheme administration, staffing, recruitment, training, record-keeping etc.
Quality Assurance - covers key quality policies, quality auditing, feedback from tenants and service users, handling complaints etc.
Care of the Service User - this is in 2 parts, as appropriate:
A: Management of Tenant Welfare & Support - for direct Tenancy Agreements.
B: Supporting People - Management of Services - to address the Core and Supplementary Service Objectives of the Supporting People initiative.
Health & Safety - covers all Health & Safety policies needed for occupational health and safety, hygiene, maintenance of premises, environmental safety and security etc. Includes the latest Fire Safety Regulations.
Links directly to the Forms Library. (Go back to Quality Self-Assessment Manual).
Scroll down to Downloadable Examples below for a full index of all policies contained in each of the 4 sections of the Policy Manual, and some examples:
Downloadable Examples
Sample Policy No 202 - Code of Practice
Sample Policy No 301 - Tenant Involvement in the Scheme
Sample Policy No 403 - Use & Control of the Door Entry System
POLICY INDEX - Mod 1 - Business Management
POLICY INDEX - Mod 2 - Quality Assurance